1-2-1 Behaviour Help, Consultation & Ongoing Support in Norfolk & Suffolk
Let me Guide you to Implement Positive Behaviour Changes
If you are feeling drained, tired, confused, or at your wit's end share the burden and let Katey help you! Everyone experiences issues from time to time. Katey is renowned for her empathy and non-judgemental personality when it comes to helping owners!
YOUR COMPANION'S HEALTH
Firstly, is your dog or cat in optimal health? It is vital to have a check-up if you haven't been recently as health really influences behaviour. If you have already been, fantastic! All dogs and cats MUST be referred by a veterinarian to proceed as this is an ethical requirement. If you haven't been recently your veterinarian may ask to see you - please call and check with your practice. Instruct your veterinarian to complete the form located on the veterinary referral page.
Having trouble obtaining a referral? Get in touch to chat it over.
Not sure if you need training or behaviour help? Take a look at this for guidance.
This is not an exhaustive list, you might have an issue not listed you need help with. Not to worry Katey can cover it.
I'm not sure or have questions
No problem! First, scroll to the bottom of the page for common questions. Next, take a look at the programmes below then click Apply to send over your details and questions.
HOW DOES IT WORK?
BEHAVIOUR PROGRAMME & APPLICATION
Take a look at the four behaviour programmes listed below then click Apply
- Complete the Behaviour Application form to provide more details. We will send you more information and answer any questions you might have
- Instigate your veterinary referral
Katey only works with owners committed to implementing change, requiring a commitment to a minimum of 3 sessions.
QUESTIONNAIRE & PROGRAMME BOOKING
Complete an extensive questionnaire for your dog or cat. Upon completion, you will be sent instructions for booking a programme. Pay attention to your emails, all this information will be sent to you.
- Pre-book your assessment
- Pre-book all of your follow-up appointments
- Create your FREE academy profile
- Prepare for your sessions
- Attend your assessment
WHAT IS THE ASSESSMENT?
- 90-minute assessment with Katey
- We will discuss your questionnaire, Katey will ask for further clarification
- You will be provided with an explanation of the issue/s you are having
- You will be provided with management strategies
- You will gain a deeper understanding of the issue/s
- You may be given practical tasks to undertake
- You will be provide with a report and treatment plan available to you on your first follow up session
- The referring veterinarian will be sent a summary letter
- If your assessment is on zoom you will have access to rewatch the session
WHAT DO FOLLOW UPS INVOLVE?
The first will be to discuss and go through your report with you.
Subsequent follow-ups are to empower you to make changes, re-assess your progress and make any tweaks that are needed.
Katey only takes on clients whom show commitment to receive on-going support via the behaviour programmes as one-off sessions will not go far in helping with the issue/s.
ASSESSMENT & BEHAVIOUR PROGRAMME
Katey only works with owners committed to implementing change, requiring a commitment to a minimum of 3 sessions.
Each programme includes a behaviour assessment, report with behaviour plan and follow up appointments
The more you commit too the more you save overall! You can choose from 4 different support programmes.
Appointments are on weekdays only on Tue & Fri mornings up to approximately mid-day (subject to availability). You will unlock appointment slots upon booking.
Appointment options: In-person programme, online programme OR assessment online and in-person follow-up sessions.
Why use Zoom? Zoom sessions are used for certain behaviour issues, when you need a home visit, during adverse weather or during lockdown restrictions. Zoom is a very efficient method, especially for behaviour. Unsure? Request a Zoom session when you apply to test it out & watch the video below for all the benefits.
In-Person Sessions and Online Option
Not sure if you should have in-person on online help? If your dog has issues with noises, reluctance to walk or human aggression you need online behaviour help. If you need a home visit, you will need online help as home visits are not available. Costs are provided upon application and are subject to change.
When are the appointment times?
Currently Tue and Fri morning until approximately mid-day Hours may differ for in-person sessions during the summer heat.
Behaviour Questionnaire & Veterinary Referral
Once you have made your enquiry and Katey has taken you on, you will complete a behaviour questionnaire. You will be navigated to a page where you can then access programme booking.
Questionnaires will not be read if a booking is not complete. In addition, your veterinarian may need to send a referral form prior to your appointment.
How many appointments will it take to fix my issue?
Unfortunately, there is not a one size fits all as this depends on many factors: health status, how long the issue/s have been present, how many issues are present, how much you commit to making changes, how consistent you and your family are (to name but a few).
I don't think Zoom is suitable as you won't get to 'see' the problem behaviour
It is a myth that the behaviourist needs to see and experience the behaviour issue as this is in fact detrimental to the dog and to the working relationship. In addition, where there are cases of human aggression the assessor's safety is a priority. You can provide videos if you wish of the behaviours being experienced. These should only be filmed when the opportunity arises and should not be incited.
HELP: My Dog has bitten a person!
Dog bites vary in severity and the severity of a bite can lead to the owner being prosecuted, as such each case is considered on its own merit. If the bite is severe you may be referred to another professional and you may need specific legal help/advice.
Where are the sessions?
Live and online or in-person. In-person locations include a secure field in Blundeston, Lowestoft OR Gorleston cliffs. There is small availability for follow-ups only at St.Olaves village hall 8pm on select dates.
Do you do home visits?
Home visits are currently very limited, where they occur there will be an extensive fee to block out the diary for the entire day.
How can I pay?
All payments are taken in advance via the booking system, you can pay securely with a card.
How can I book further support programme?
You will be sent these details once you have finished your current programme.
Can I claim on my insurance?
You need to check the specific requirements with your insurance company and ask which associations they require the behaviourist to be joined to. You must do this prior to making a commitment to booking. Katey is a full member of the APBC and a Registered Veterinary Nurse, this usually meets the requirements needed.